You may contact the utility billing clerk at 785-594-6427, or email [email protected].

Bills are posted online and mailed on or near the 10th of each month. They are due by the 25th.

Water rates are set by city ordinance 15-121. Click here to read.

Sewer rates are set by city ordinance 15-338. Click here to read.

Ask yourself the following questions:

1. Was extra water used to water a lawn, garden washing automobiles, filling a pool?

2. Was there a leaking faucet, toilet or water line that was repaired?

If the answer to these questions is “No”, check the water meter to see if it is running when no water is being used. If it is running, you need to find out from what source. Often times the source is the toilet. Either the flapper doesn’t shut tight after it is flushed or the level in the tank is too high. The level in the tank should be one inch below the top of the fill pipe. Usually there is a “Fill Line” marked on the fill pipe. If water is too high, it can constantly drain down the fill pipe, causing the water to constantly run to refill the tank. Often this is difficult to hear.

You can also put food coloring in the tank, wait 30 minutes, and check if the coloring appears in the bowl. If so, there is a leak within the toilet. Efficient new toilets often use one-third the amount of water that older toilets use so you can often recoup the cost of a new toilet in a short period of time through reduced water and sewer costs.